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In size and influence, Gen Z has arrived. This 1996–2010 cohort will comprise 40 percent of consumers by 2020, dominating markets and eclipsing other age groups. Hardworking, socially conscious, and skeptical of marketing hype, they’re carving out an identity that’s both distinct from their predecessors and more demanding. Marketing to Gen Z reveals who these new buyers are, what they value, how they make decisions, and ways to authentically connect with them. Based on original research and in-depth interviews, the book walks you through the new rules of marketing, explaining how to capture the hearts of young people who hate conspicuous ads. You’ll learn how to: • Adapt your messages to resonate with this socially liberal yet traditionally pragmatic and goal-oriented group • Make technology invisible and optimized for mobile • Break through 8-second attention spans • Use social media for conversations instead of marketing • Focus on experiences • Prepare for formidable on-demand expectations • Adjust social strategies to fit different platforms • Communicate with symbols, videos, GIFs, and emojis • Tap social influencers to get and keep attention • Partner with Gen Z on their journey to discover “Brand Me” • Offer standout shopping experiences, both online and at the mall • Earn loyalty by having a strong “proof of purpose” The book’s abundant insights and tips are backed up with examples, including how Boxed Water aligns its brand with youthful ideals by promising to plant trees . . . how Taco Bell turned a Snapchat filter into a record-breaking campaign attracting 224 million viewers . . . how BuzzFeed’s Tasty brand creates the ultimate snackable content with minute-long cooking videos . . . how American Eagle captures the teen market by embracing individualism, diversity, and self-expression. Larger and more diverse and empowered than any other generation, Gen Z is turning business models and marketing departments upside down. Like no other book, Marketing to Gen Z uncovers their unique ideas, tastes, and aspirations. And it prepares you to stay relevant in the challenging, fast-paced, and opportunity-rich years to come. Jeff Fromm is president of FutureCast, a division of the advertising agency Barkley, as well as contributing writer at Forbes and coauthor of Marketing to Millennials and Millennials with Kids. A graduate of The Wharton School, he has also spoken around the world about consumer trends and innovation. Angie Read is vice president of growth insight at Barkley, and is known as “Gen Z Mom” based on her blog of the same name.
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Product details
Hardcover: 224 pages
Publisher: AMACOM; Special ed. edition (March 6, 2018)
Language: English
ISBN-10: 0814439276
ISBN-13: 978-0814439272
Product Dimensions:
6.3 x 0.8 x 9.2 inches
Shipping Weight: 15.2 ounces (View shipping rates and policies)
Average Customer Review:
5.0 out of 5 stars
16 customer reviews
Amazon Best Sellers Rank:
#85,910 in Books (See Top 100 in Books)
GenZ will comprise 40% of the top consumers by 2020! - Freaking Wow!GenZ was an excellent read. Fromm has created a book that is both relevant and necessary. Everyone in America must come to grips with this generation. GenZ or "Pivotals" are making and changing our world as furiously as they are socializing on their mobile phones. Pivotals process information faster. It is both thrilling and sobering to get an inside peek at what is ahead with this compelling demographic of 8 to 22 year-olds.Pivotals will be driving the economy for the next 60 years.- Mobile First. It is the one screen that trumps them all. They want their fun, their data, relationships, and experiences "at hand" - first last and always mobile- Presentation as a person - how others perceive them is massively important. They "curate" their image via social media - life long endeavor- Browsing before purchases is centrally aspirational- Not buying to acquire, they are buying to participate, collaborate, and to co-experience.- Some things can and will come back because they are special, unique, and novel - like direct mail.- Compelling desire to stand out and to be different, but yet driven to be greatly accepted and perceived as cool and unique.- Rebels with conformity- Technology should be invisible- Location doesn't matter - Virtual is the place to be- One to one marketing goes upscale to one to one with authenticity- brands = values- Not just a WHAT generation, it is a WHY generation- See themselves as a pat of the world - the planet - not just a neighborhood or a placeI highly recommend this book for anyone needing to calibrate themselves for what is coming. Although the author wrote a good business book it is loaded with terrific cultural insights that did a lot to give me a better "education" of just how very young people see themselves and their world. Lots of books might be a must read - GenZ for me and people want to get a clue about the future, it is a double MUST READ. Loved it.
I read this book, not because I am a marketer, but because I am a grandmother of many GenZers. Observing them spending endless time with their heads bent over their phones was leading me down the "in MY day" road, prompting me to educate myself about these strange creatures. This book clearly and simply explains how special and unique these young people are, and how (surprisingly) they are more like my generation than I ever imagined. Angie Read and Jeff Fromm have written a book that is not textbook-ish, but is loaded with facts, charts, and marketing examples that I'm sure businesses with find indispensable (beginning with, do not confuse them with millennials!). And it is an entertaining and educational read for those of us outside the marketing business. As a grandmother, I will never again view my grandchildren, with their permanently-attached phones at the end of their arms, the same way again. Highly recommend!
Marketing to Gen Z is well written, and an easy read. I had a question about a topic in the book - stackable video; I'd never heard the term before. I did a quick Google search and found nothing about stackable video, I searched Amazon for other books on stackable video and came up empty. Still wanting to understand the term, I asked several videographers in the Orlando area, and they were not familiar with the term. So, I reached out to Jeff Fromm, not expecting an answer, but I thought it was worth a try. Jeff called me personally and explained the term to me, WOW! The knowledge I gained from this book has prepared me for the next generation of purchasers.
I found Marketing to Gen Z to be extremely enlightening and I appreciated that the insights and conclusions were so rooted in solid research. Who would have ever guessed that the first digital generation would resemble a much older generation in their conservative views? The authors laid out the case throughout the book that Gen Z would be difficult for brands to connect with and the case studies in the second half of the book drove home that point. Overall - great read.
"Marketing to Gen Z" is more than a deep segmentation study. This book provides a clear view of the horizon relative to the difference between Gen Z and Millennials. It includes detailed examples from innovative brands who understand that the time is now to win the minds and hearts of this growing and very different cohort.
Reading the authors insights into GENZ gave this baby boomer great hope for the future. I am so impressed that this generation will focus on products that improve our world. The "Walk for Our Lives" moment begun by members of this generation is proof thes authors truly understand these young people. Great book and easy read for those of not in marketing, but who have grandchildren of this group.
Well written and a great read. This book provided insights into looking at the next generation (Gen Z) and how they navigate the world and their very original view. Fromm and Read provided great strategies and insights on how to think like a Gen Z and how to communicate with them in a way that provides results. Great tactics on how to make sure you are messaging in a way that is authentic to Gen Z.
Gen Z is not the Millennial generation. I'm not in Marketing, but I loved this book. Our church is also using it. Do yourself a favor and read this book!
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